Give Students Technology
Skills That Transfer
Repair Class Support (RCS) provides the curriculum and guidance needed to teach students how to repair school devices, building hands-on CTE skills while helping districts keep devices in service longer and save budget.
Learn More About The Program
Everything You Need for Student-led Repairs
Training + Curriculum
- Training videos for your specific device models
- Structured student learning materials
- Teacher guide and lesson outlines
Dedicated Support
- Help with difficult repairs and curriculum
- Direct access to a K-12 Tech Relationship Manager
- Guidance on workspace setup
Equipment + Parts
- High-quality parts delivered as you need them
- Industry-standard tools and equipment
Curriculum Roadmap
The program is taught across two semesters. Semester 1 covers tech department basics,
using a help desk and ticketing system, and completing simple repairs. Semester 2 expands
into advanced hardware repairs and technology department skills.
Repair Fundamentals
Tech Department Basics + Safety
Introduction to how a school technology department operates, including tools, equipment, shop vocabulary, basic organization, and general repair lab safety practices.
Help Desk + Customer Service
Learn how to use a help desk system to log issues, track repairs, and manage device workflows while practicing problem-solving and efficient customer service when assisting students and staff.
Inventory + Parts Management
How to organize parts inventory, request new orders, and understand why inventory management is important for maintaining devices in a school repair environment.
Parts + Repair Fundamentals
Learn about common Chromebook components and how they work together, while developing the skills to troubleshoot issues and perform hands-on repairs such as screen and battery replacements.
Advanced Repair + Career Skills
Peripherals + Accessibility
Exploring common external devices used with computers, including input and output peripherals, along with accessibility tools that help make technology usable for all students.
System Security + Digital Responsibility
Understanding how technology systems stay secure, including common cyber threats, prevention practices, password security, and responsible technology use.
Advanced Tech Support Skills
Building advanced technology department skills, including PC hardware concepts, networking fundamentals, and command-line tools.
Career Readiness
Exploring career pathways in technology and the skills needed for future opportunities in the technology industry.
Meaningful Skills for a Digital World
Hands-On Applied Learning
Students gain real experience repairing school devices they use every day, building confidence through hands-on work rather than just learning from theory.
Real-World Problem Solving
Students learn to troubleshoot device issues by identifying problems, testing solutions, and documenting repairs, just like a real tech team.
Career + Leadership Development
Students build transferable skills like teamwork and responsibility that support future tech pathways and prepare them for next steps after graduation.
Partnership Options
We designed RCS to fit naturally into your existing technology plan. Whether you are an
existing K-12 Tech customer or new to us, we have a path for you.
ADP Partner
Free with Coverage
- Full Curriculum Access
- Digital Resource Library
- Inventory Management Portal
- Quarterly Classroom Calls
Custom
Annual Cost
- Full Curriculum Access
- Digital Resource Library
- Inventory Management Portal
- Scheduled Classroom Calls
- Optional In-person Visits
- Priority Tech Director Support
Parts Closet
Free with Parts Closet
- Full Curriculum Access
- Digital Resource Library
- Inventory Management Portal
- Quarterly Classroom Calls
Let’s Build a Program That Supports Your Tech Department
If you’re looking for a way to lower repair costs and build real-world skills at the same time,
we’ll help you design a model that works within your current department structure.
Frequently Asked Questions
Getting Started
What is Repair Class Support (RCS)?
Repair Class Support provides the curriculum and guidance needed to teach students how to repair school devices, building hands-on CTE skills while helping districts keep devices in service longer and save budget.
What grades is this for?
This is up to you – RCS can be used at both middle school and high school levels.
How much time does RCS require from our tech department?
RCS is built to reduce strain on your department over time. While initial setup includes planning and workflow alignment, trained students can assist with intake, triage, and approved repairs. Our goal is to help extend device lifespan and speed up the repair process.
Do we need a specialized teacher to run a RCS Program?
No, schools do not need a specialized teacher to run a RCS program. We have successful programs run by Librarians, Tech Coordinators, and standard classroom teachers. The modules are largely self-guided for students.
How much space/equipment are required?
Repair Class Support does not require a large or specialized space. A standard classroom with a few dedicated tables for repair stations is sufficient. We provide a recommended tool list (standard screwdrivers, spudgers, ESD mats) that is very affordable.
Do students get a certification?
Yes, students receive a K-12 Tech certificate after completing the RCS course. We are also working on aligning our curriculum with larger industry-standard certifications for future iterations.
Curriculum
Who built the curriculum?
The RCS curriculum was developed internally by certified repair technicians and refined through collaboration with school technology departments. Repair videos are recorded in-house using the actual device models commonly deployed in K-12 environments.
Can we customize the curriculum?
Yes, Repair Class Support is flexible by design. You can adopt the full two-semester program or incorporate select modules into an existing course or club. If you prefer to use only the repair videos, that option is available as well.
Where is the curriculum hosted?
The RCS curriculum is delivered digitally through Google Classroom, including lesson slides, structured modules, repair videos specific to your device models, and facilitator guides.
Benefits
Can RCS help reduce our breakage rate?
Yes. Repair Class Support districts that implement structured repair workflows, student accountability, and proper device handling education often see improved care and extended device life. While results vary, programs frequently support cost control and fleet longevity.
What does success look like in the first year of RCS?
In the first year of Repair Class Support, most districts aim to:
- Train a core group of student repair leaders
- Establish a structured intake and repair workflow
- Reduce basic repair backlog
- Introduce students to real-world career paths
Terms + Conditions
What about liability if a student breaks a device?
Device damage is treated as part of the learning process in Repair Class Support. Our “Parts Closet” program ensures schools have affordable replacement parts on hand. Students are trained on used devices first before they touch live school inventory.
Is RCS only for schools with a Parts Closet or ADP plan?
No. Repair Class Support is available as a standalone program and can be implemented independently with a separate purchase. However, pairing it with a Parts Closet or protection plan creates a more streamlined system for parts access, budget predictability, and long-term program sustainability.
Will K-12 Tech visit in person?
Standard Repair Class Support programs include virtual support and classroom calls. Custom partnership packages may include optional on-site visits depending on the agreement.